Delivery Information
Delivery
Free UK delivery on every order, with no minimum spend.
Orders are despatched within 1 working day. Most arrive within 2-4 working days of despatch, though please allow up to 5.
Free delivery is sent with Evri, InPost or Amazon Logistics, and we pick the best service for your parcel. If you would rather have Royal Mail, two upgrades are available at checkout:
- Royal Mail Tracked 48 (2-4 days), £1.00
- Royal Mail Tracked 24 (1-3 days), £2.00
We currently deliver to UK addresses only.
Delivery to an InPost locker
If couriers struggle to reach your door, or you are out all day, we can send your order to an InPost locker instead, at no extra charge. Lockers are open 24/7, so you collect whenever suits you.
To arrange it, place your order as normal, then reply to your order confirmation email, or email support@btrsports.co.uk, telling us which locker you would like. Find your nearest at inpost.co.uk/lockers.
Please include a mobile number with your reply. InPost use it to text you when your parcel is ready to collect. It is only used for delivery notifications, never for marketing.
Once your parcel arrives at the locker, you have 3 days to collect it.
Returns
We offer free returns within 30 days of purchase (see Christmas returns below).
Read the full policy.
Christmas returns: anything purchased after 1 November can be returned up to 30 January the following year.